Tuesday March 6th my husband went into the basement to feed our cats and found that we had water in our basement and that it was from our hot water heater. This was the night before the big snow storm was supposed to hit us. We have a home warranty, but did not get a person and it would have taken 24 hrs before we heard from their plumber. I googled plumbers in our area and saw all the good things said about Elek. I agree with what was said, my call was answered by a live person who was caring and understood what we were going through. Within a short period Scott called and said he would be coming out to install a new water heater. Scott is very professional! He came in made sure that our rug was protected and went to work. Scott explained what was happening and went over the maintenance agreement which we purchased. All this happened from 5pm until 8:30 when Scott left us with a brand new hot water heater. I know that when the time comes we will be using Elek again. Thank you Elek and Scott - you made a stressfull time easier. I have already told my friends and co-workers this story and recommended your services.read more
You probably don’t realize how much you have come to depend on your plumbing system on a daily basis. Running a bath, brushing your teeth, boiling water to cook vegetables or grains, running the dishwasher, washing your white clothes, flushing the toilet—the list could go on and on. Most would have difficulty going one day without a modern plumbing system. At Golden Rule Plumbing, Heating & Cooling, our plumbers have been serving our community for nearly 15 years. We offer professional plumbing services throughout the Des Moines, IA area, including installation, replacement, repair, and installation. From grease traps, sump pumps, toilets and garbage disposal units to water heaters, gas piping and bathroom remodeling, we offer a wide range of quality products and services. We offer a 100% satisfaction guarantee and we’re available 24/7 in case something goes wrong after hours. As one of the most important aspects of your home, your plumbing system should be taken care of by a professional plumber. Contact us to discuss your options.