A rooter service is a type of plumbing repair – it is any method of drain cleaning or pipe repair. Typically, it is when a plumbing service company uses a range of different tools to perform water pipe repair. It involves running water through your drains, using tools that they snake through your drains to unclog them and sometimes taking parts of the water pipe system apart so that they can take out some of the clogs manually. The original culprit of clogged drains was tree roots – hence the name ROOTer service, but now it is used to address all kinds of stubborn sewer line and drainpipe clogs that affect the function of your plumbing.
Tuesday March 6th my husband went into the basement to feed our cats and found that we had water in our basement and that it was from our hot water heater. This was the night before the big snow storm was supposed to hit us. We have a home warranty, but did not get a person and it would have taken 24 hrs before we heard from their plumber. I googled plumbers in our area and saw all the good things said about Elek. I agree with what was said, my call was answered by a live person who was caring and understood what we were going through. Within a short period Scott called and said he would be coming out to install a new water heater. Scott is very professional! He came in made sure that our rug was protected and went to work. Scott explained what was happening and went over the maintenance agreement which we purchased. All this happened from 5pm until 8:30 when Scott left us with a brand new hot water heater. I know that when the time comes we will be using Elek again. Thank you Elek and Scott - you made a stressfull time easier. I have already told my friends and co-workers this story and recommended your services.read more
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Many toilet problems, including leaking toilets, don't necessitate repairing the entire toilet. Like any home appliance, a toilet tank features many small moving parts that may need replaced with usage over time. Flapper valves, fill valves, and other tank parts can all wear out and cause toilet leaks that aren't clearly visible to the naked eye. Toilet leaks around the base can also occur around the toilet gaskets (the bolts that seal the tank to the toilet bowl) or the wax ring below the base of the toilet.
Awesome experience with Charlie's Rooter Service! Our outside area drains were overflowing when it rained and about to flood toward the house. I called Charlie's and they had Luis come over within an hour. Luis was super friendly and ready to help when he arrived. He figured out the problem and snaked the street drain and pulled out a huge clump of roots that were clogging it up! But there was still some backup flooding on the side that he was able to isolate to get rid of the mud and debris that were clogging that up. Before leaving, Luis even gave suggestions on how to flush it out periodically to keep things flowing smoothly. Luis is the best and I would definitely use him for future plumbing problems, highly recommended!