Hi Ginger, We're sorry you had this experience with a plumber in our network. Have you left the review for the company? We encourage homeowners to share their experiences so others have an honest idea of the company they are hiring. If you would like to speak with a rep regarding your concerns please reach out to [email protected] If you have a review you would like to submit please send it to [email protected] or visit this link: http://www.homeadvisor.com/write-a-review/. -HASupport
My toilet's fill valve needed to be replaced after breaking on a Saturday evening. I immediately contacted Charlie's Rooter after having had a great experience with them previously with my garbage disposal install. Lulu responded within moments and setup an appointment time that worked for me on Monday. Luis was the plumber that worked on this job. He was on time and extremely kind and professional. Luis went straight to the root of the problem and replaced what needed to be replaced very quickly. Luis was respectful and explained everything he was doing and why. He was even nice enough to look at my bathtub and answered all of my questions. Also, the price was extremely reasonable. I will be recommending them to my neighbors and friends when they need a good, honest plumbing company that doesn't overcharge.
Last year was a tough year as my son passed away. Two weeks later my water heater began leaking ruining the kitchen floor and bedroom closet. If that wasn't bad enough, our AC stopped working at the same time. Mr. Plumber was at my house until after midnight on a Sunday night to make sure we had hot water. Oh yes, Williams was on site and repaired my AC. It truly was a fragile time and the professionalism along with the compassion from both Mr. Plumber and Williams Comfort Air employees has created a life long client to my plumbing and HVAC needs.
Did you know that your tap water might contain traces of such harmful chemicals as lead, arsenic, cadmium, and pesticides? High levels of these and other toxins commonly found in drinking water are known to cause disease and damage organs. Having either a reverse osmosis or carbon-based water filtration system professionally installed by Baker Brothers Plumbing, Air Conditioning & Electrical is a great way to safeguard the health of your family by virtually eliminating the toxins in your tap water. Soon, you will find the water coming from your tap is pure and tastes clean, meaning you can use it for drinking, cooking, bathing, and laundry without issue.
Affordable Rooter Service responded very quickly after I turned in my trouble report. They kept me updated about the repair tech’s arrival time. He quickly resolved the plumbing stoppage. They were courteous and professional. Their texts included info about the tech’s arrival time & included the tech’s name & his photo. This was extremely helpful also because there are currently news reports about a rapist attacking women in the North Little Rock/Sherwood area where I live. Very pleased.

Awesome experience with Charlie's Rooter Service! Our outside area drains were overflowing when it rained and about to flood toward the house.  I called Charlie's and they had Luis come over within an hour.  Luis was super friendly and ready to help when he arrived.  He figured out the problem and snaked the street drain and pulled out a huge clump of roots that were clogging it up!  But there was still some backup flooding on the side that he was able to isolate to get rid of the mud and debris that were clogging that up.  Before leaving, Luis even gave suggestions on how to flush it out periodically to keep things flowing smoothly.  Luis is the best and I would definitely use him for future plumbing problems, highly recommended!

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