If you’re looking for a plumber in Des Moines, then you need to make sure that you receive quality customer service at all times. This means courteousness and a friendly demeanor, it means arriving on time and leaving no mess behind. It should not matter whether you’re having a routine check–up on your water heater or a comprehensive whole–house repiping, you and your home should always be treated with respect. In addition to a great reputation for customer service, you may also want to make sure that your plumber backs up his work with a solid satisfaction guarantee. At Golden Rule Plumbing, Heating & Cooling, we offer a 100% satisfaction guarantee as well as upfront pricing so that we can go over exactly what you’ll be paying before we even get started.
We know that sometimes emergencies arise. For instance, if your toilet is overflowing without stopping and nothing will flush, then you have an emergency on your hands. In such instances, we can provide you with emergency service. We are available to our customers 24 hours a day, 7 days a week for your convenience, and we offer same day service every chance we get. We know how frustrating it is trying to work around sewer and drain line issues, and that's why we want to offer you fast, expedient service to get your issues fixed as soon as possible. Plus, we'll never charge you an emergency fee.
Severe plumbing emergencies can cause a lot of collateral damage and result in high costs if not addressed immediately. For example, if your basement floods at 2:00 A.M., it’s vital that an emergency plumber visits right away to resolve the problem and prevent further water damage. Our technicians can arrive at your residence as soon as possible, bringing state-of-the-art equipment to address the plumbing emergency, complete the job in a timely and efficient manner, and get your household plumbing systems back to normal quickly.
PVC/CPVC – rigid plastic pipes similar to PVC drain pipes but with thicker walls to deal with municipal water pressure, introduced around 1970. PVC stands for polyvinyl chloride, and it has become a common replacement for metal piping. PVC should be used only for cold water, or for venting. CPVC can be used for hot and cold potable water supply. Connections are made with primers and solvent cements as required by code.
The plumber sent to service our water heater and our toilet that had a clog and was running water helped us out immensely. They even got the remodeling job done for the plumbing in my mom's house. It was as simple as leaving a message to their hotline and the service was scheduled right away. We had an easy time communicating our concerns with SG1 Plumber and their quick response lead to action. My parents didn't need to wait that long to have their problematic plumbing fixed.
plumbers must be asked directly what they charge hourly and if that is in addition to a service charge. The two are separate and I think they have gotten away with outrageous charges because of the potential of water damaging homeowner structures. I had a plumber (not Home advisor) come and replace a part in my kitchen sink that was under warranty---the spray nozzle had been leaking...He charged me $85.00 for 15 minutes of work and I will never use Mr King again.
We've only been in our home a few months and I noticed that they had a Dean's sticker on the furnace with a service line so I thought I would give them a try...I'm so glad I did! Ray R. came out to our house right away the next morning and he was awesome! He was super friendly and knowledgeable and he was great at talking me through what he was checking and doing. As a first time homeowner I was extremely appreciative of all of the knowledge he was able to pass along about our specific unit and all heating and cooling in general.