My toilet's fill valve needed to be replaced after breaking on a Saturday evening. I immediately contacted Charlie's Rooter after having had a great experience with them previously with my garbage disposal install. Lulu responded within moments and setup an appointment time that worked for me on Monday. Luis was the plumber that worked on this job. He was on time and extremely kind and professional. Luis went straight to the root of the problem and replaced what needed to be replaced very quickly. Luis was respectful and explained everything he was doing and why. He was even nice enough to look at my bathtub and answered all of my questions. Also, the price was extremely reasonable. I will be recommending them to my neighbors and friends when they need a good, honest plumbing company that doesn't overcharge.

Luke and Seng were wonderful. Water not draining is troubling for any homeowner. Both were very professional and comforting as they assessed and worked to correct my problem. I was alarmed when is was not a quick fix but they made the extra effort to correct my problem so no concrete floor is being wrapped up today. Benjamin Franklin plumbing is on at the top of my list.

With all the freezing weather our city has had, my dad had a problem with his water pipes and I told him to call BL plumbing service. From the first phone call he made, the company gave him the most remarkable customer service. The dispatcher promptly made an appointment for him and within a couple of hours 2 workers were at his home working on the problem and fixing his pipes! The workers were very kind, helpful and extremely courteous to my dad. Not only was the work done quickly, but also, the cost of the repair was more than fair. I am so grateful for the service that was given to my dad and I will highly recommend this company to anyone needing plumbing work.


When you wash up before bed or take a nice, hot shower before heading off to work in the morning, it is your plumbing system that you are relying on. The same is true when you run your dishwasher or laundry machine. To say that your plumbing system plays a major role throughout the day, every day, in your home is to make a massive understatement. That is why it is so vital that you are able to use your plumbing system reliably, which in turn means that you must hire professional plumbers that you can count on to do the job right, such as those on our fine staff.
Awesome experience with Charlie's Rooter Service! Our outside area drains were overflowing when it rained and about to flood toward the house.  I called Charlie's and they had Luis come over within an hour.  Luis was super friendly and ready to help when he arrived.  He figured out the problem and snaked the street drain and pulled out a huge clump of roots that were clogging it up!  But there was still some backup flooding on the side that he was able to isolate to get rid of the mud and debris that were clogging that up.  Before leaving, Luis even gave suggestions on how to flush it out periodically to keep things flowing smoothly.  Luis is the best and I would definitely use him for future plumbing problems, highly recommended!

Plumbing Service

×