“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.
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Bacteria have been shown to live in "premises plumbing systems". The latter refers to the "pipes and fixtures within a building that transport water to taps after it is delivered by the utility". Community water systems have been known for centuries to spread waterborne diseases like typhoid and cholera, however "opportunistic premises plumbing pathogens" have been recognized only more recently; Legionella pneumophila discovered in 1976, Mycobacterium avium, and Pseudomonas aeruginosa are the most commonly tracked bacteria, which people with depressed immunity can inhale or ingest and may become infected with. These opportunistic pathogens can grow for example in faucets, shower heads, water heaters and along pipe walls. Reasons that favor their growth are "high surface-to-volume ratio, intermittent stagnation, low disinfectant residual, and warming cycles". A high surface-to-volume ratio, i.e. a relatively large surface area allows the bacteria to form a biofilm, which protects them from disinfection.
Plumbing fixtures are exchangeable devices using water that can be connected to a building's plumbing system. They are considered to be "fixtures", in that they are semi-permanent parts of buildings, not usually owned or maintained separately. Plumbing fixtures are seen by and designed for the end-users. Some examples of fixtures include water closets (also known as toilets), urinals, bidets, showers, bathtubs, utility and kitchen sinks, drinking fountains, ice makers, humidifiers, air washers, fountains, and eye wash stations.
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Despite the Romans' common use of lead pipes, their aqueducts rarely poisoned people. Unlike other parts of the world where lead pipes cause poisoning, the Roman water had so much calcium in it that a layer of plaque prevented the water contacting the lead itself. What often causes confusion is the large amount of evidence of widespread lead poisoning, particularly amongst those who would have had easy access to piped water. This was an unfortunate result of lead being used in cookware and as an additive to processed food and drink, for example as a preservative in wine. Roman lead pipe inscriptions provided information on the owner to prevent water theft.